FAQ

What if I am unsure about counselling?

I am happy to speak on the phone before clients book a session so that they can ask any questions they may have.

What if I can not afford your fees?

Please make contact with me and we can discuss this in more detail. There are occasions where I am able to make concessions for clients. 

Are you near to a tube station?

South Kensington: I am a two minute walk from South Kensington tube station.

Finchley Road: I am a ten to fifteen minute walk from West Hampstead tube station and Finchely Road tube station.

Is there Parking nearby?

South Kensington: There is a Car park on Reece Mews which is a five minute walk away.

Finchley Road: There is parking in the surrounding roads and restrictions do not apply on Sundays.

Will anyone know I am seeing a counsellor?

Counselling is a confidential service and I would not speak to anyone about you without your written permission. Sometimes we may decide it would be useful to work alongside other health professionals such as a doctor or pyschiatrist.

There are only a few exceptions where I  am legally obliged to break confidentiality which include the following:

A client being a risk to themself or others

Child protection issues

Involvement in acts of terrorism. 

What is your cancellation policy?

I operate a 48 hour cancellation policy otherwise the full fee is charged.