FAQ and Information

Jodie is an adult psychotherapist. Please be aware that only clients aged 18 and over are able to be seen within the practice.

Due to a busy practice, the fastest way to make contact with Jodie is via email. For admin related enquiries Jodie's PA can be reached on This email address is being protected from spambots. You need JavaScript enabled to view it..

Jodie is covered by some insurance plans so please feel free to ask about this.

 

What if I am unsure about Counselling/Therapy?

Please do drop me an email so concerns can be discussed.  

 

What if I can not afford your fees?

Please make contact to discuss this in more detail. There are certain circumstances where concessions for clients can be made.

 

Are you near to a tube station?

Finchley Road: this is a ten minute walk from West Hampstead tube station and Finchley Road tube station.

 

Is there Parking nearby?

Finchley Road: There is parking in the surrounding roads although some restrictions do apply at certain times of day. Some pay and displays are available in the area.

 

Will anyone know I am seeing a Counsellor/ Therapist

Counselling/therapy is a confidential service and noone would be spoken to without your written permission. Sometimes it would be useful to work alongside other health professionals such as a doctor or psychiatrist.

There are only a few legal exceptions and a duty to break confidentiality which include the following:

A client being a risk to self or others

Child protection issues

Involvement in acts of terrorism. 

 

What is your cancellation policy?

A 48 hour cancellation policy is operated otherwise the full fee is charged.

 

 

 

 

Mainstone Counselling Ltd reg number 11338192

27 Avenue Mansions, NW3 7AX